House Rules

Sunthrills Mexico by Perfect Place Travels

Vacations Rules

1. House map and rooms rules

Here you can find a simple map of our home, where you can see the organization of each room and find out some details about their functions.

Information and special rules on specific parts of the house are written below, so you can easily understand where things are located and how to use them safely.

Any door or cupboard inside the unit that is locked, is private, please do not attempt to open it.

Cleanliness is a priority, so please remove shoes before entering the rooms.

Note the location of the electric panel box. Please only open in the unlikely case of a power outage.

Open windows can interfere with our home alarm system if applicable. Please ensure all windows are closed and secure before activating the alarm.

As this room borders the neighboring house, please be especially conscientious about noise here.

2. House rules related to inventory/supplies:

At our vacation rental, we like to provide our guests with useful supplies in a starter pack, which they can use during their stay. You can find the complete inventory for the property in our Welcome book. Here are a few rules to follow with regard to the items you’ll find in and around our home.

Tap water isn’t safe to drink. There are a couple of bottles in the kitchen for you, but we recommend stocking up on bottled mineral water from the local store.

We’ve provided dish soap for your use. If you run out, please buy the same brand, as it’s eco-friendly and will cause less harm to our local water supply.

There are some canned goods and other imperishable foods in the kitchen pantry, which you are free to use as you wish. Always check the expiry date before eating anything. We always make sure not to leave expired food in the house, but oversights may happen.

The candle lanterns on the balcony are for outdoor use only. Please be careful when lighting them, and never light them inside the house.

Please don’t take any kitchen cutlery outside to avoid misplacing or losing it.

3. House rules related to noise and neighborhood

Just like our vacation rental, our neighborhood is important to us. Most of the residents live here full-time, though there may be some other short-term guests staying occasionally.

Please be sure to respect the community and try to keep noise levels to a minimum, especially after dark. Respecting the people and property around you will make your vacation more enjoyable.

Please try to avoid making any loud noise between 11 pm and 8 am to allow neighbors a peaceful night’s sleep.

If any neighboring residents report excessive noise or unruly behavior, we may have to evict you from our property and terminate the vacation rental agreement. This could result in loss of security deposit and rental amount.

In case of any disputes or neighbor complaints, it’s your duty to notify us as soon as reasonably practicable.

There are designated recycling and trash disposal areas. Please refrain from throwing any trash, such as bottle caps or cigarette butts, into neighboring properties.

While we know there are some cute pets nearby our property, their owners would appreciate it if you didn’t give them any food!

4. House rules related to children and safety

We try to keep our vacation rental as child friendly as possible. That said, parents are responsible for always ensuring their children’s safety. If you find anything unsafe or requiring revision at our property, please contact us at your earliest convenience so we can address the issue.

To maintain our property kid-friendly, we ask that you:

Never leave children unsupervised at our property without any adults.

The backyard is a perfect, safe place for children to play. To avoid danger, please don’t let them play out front.

Guests are always fully responsible for the safety and security of their children, as well as any disturbance caused to other residents in the neighborhood.

Please do not use glasses outside or in the children’s play area for safety reasons.

Parents must not leave their children unattended is at any time.

5. House rules related to friends and visitors

We want you to enjoy your vacation and time at our home to the maximum, but we do have to set some restrictions on visitor numbers for safety reasons.

As part of our vacation rental agreement, we need the names and details of each member of your traveling party. In addition, please respect the maximum number of visitors and the rules regarding visitors as set out below.

Guests are allowed a maximum of 3 Visitors at any time during their stay.

Guests are responsible for ensuring that any visitors comply with these House Rules.

Any additional overnight visitors must be approved in advance and are subject to an additional fee, as noted in our rates.

Parties and large gatherings of any kind are strictly prohibited at our home. Any small gathering must comply with our other house rules regarding noise, the neighborhood and visitor numbers.

Guests are to allow the homeowner or service access to the property for purposes of repair and inspection. The homeowner will exercise this right of access in a reasonable manner and advise beforehand where possible.

6. House rules related to the kitchen

No doubt, one of the biggest advantages of staying in our vacation rentals is our fully furnished kitchen. It’s perfect for rustling up tasty breakfasts, leisurely lunches, and delicious dinners for all the family to enjoy.

We provide the basics, such as cooking oil, simple seasoning, and some condiments. Please treat our kitchen with the love and respect you would your own to keep it in great condition for other guests.

Please be sure to ventilate the kitchen after cooking anything that could leave a strong smell behind.

Be careful not to wash food that remains down the drain. Please throw any kitchen scraps into the container under the sink for organic waste.

To help the environment, please only switch on the dishwasher when it’s full and use the eco-program where possible.

To simplify the inventory process, please return any kitchen items to where you originally found them.

Kitchen cleaning products are under the sink. If any products run out during your stay, please let us know so we can replace them for the next guests.

7. House rules related to appliances and utilities

You’ll find all the electrical appliances you need for a comfortable stay at our home. Please use them responsibly and ask other members of your party to do the same. This means adhering to the few rules we outline below.

Please only use the washer/dryer during daytime hours between 9 am and 7 pm. This will help reduce disruption to neighboring properties to a minimum.

Please do not overload or underload the washer/dryer. Be sure to separate colors and whites, and wash at a low temperature (90°F) where possible.

The optimum temperature for the thermostat is between 75-80°F in summer (for air conditioning) and 68-72°F in winter (for heating).

Please make sure you switch off lights, fans or any other small electrical appliances when you go out. The same applies to air-con and heating – we’re an eco-friendly home!

In the unlikely case of a power outage, please call us before touching the control panel.

No compensation will be given for any temporary outage of electricity, gas, water, cable, satellite, or telephone service.

8. House rules related to parking and vehicles

We have parking space on our property for up to two large vehicles. There is also the possibility for additional cars to park along our quiet, residential street, provided they do not block any neighbors’ property access.

Please Park your vehicles in the designated driveway space, ensuring cars do not block the sidewalk.

Please do not exceed 30 mph on approach to our home.

In case you or a member of your party has to park on-street, please be conscientious and do not block access to other properties.

The garage is off-limits for guests’ vehicles.

9. House rules related to garbage and recycling

Guests choose vacation rentals for the “home away from home” experience. That means, overall, they’re expecting to have to do at least some chores on their vacation.

Stacking the dishwasher after a delicious meal is one thing – but what about taking out the trash? Include details of how to dispose of garbage and how guests should recycle if you don’t want to be met with a stinking pile of trash on check-out day.

We like to do our bit for the environment, and we ask that our guests do the same! There are clearly labeled containers for separating and recycling different materials under the sink and the regular trash can for non-recyclables.

Please dispose of garbage and recycling in the proper containers.

You can leave garbage and recycling outside for collection on Monday evenings. If you check out before Monday, please take garbage to the communal trash cans at the end of the street.

Please do not flush any sanitary products down the toilet. We provide a bin for this in each bathroom.

Any food waste should go into the organic recycling bin; take care to use the correct compostable bin liner when replacing it.

10. House rules related to security

Most guests won’t need a reminder to treat our place like their own home, but it’s always worth mentioning, just in case. Guests’ belongings are only safe and secure if they remember to close and lock all windows and doors when they leave the house.

While we have taken the necessary measures to make our vacation rental safe for incoming guests, you also have a role to play in ensuring the safety and security of your party. There are actions you can follow to keep the house secure during your stay.

Any time guests leave the vacation rental, they must ensure all windows and doors are closed and locked to maintain security and prevent rain and water damage.

There is an alarm that you must set every time you leave the property. The alarm code is assigned upon check-in.

We are not responsible for the loss of any personal belongings or valuables. If you misplace something in the house, please let us know so we can look for the item during the changeover and vacation rental cleaning.

Parents must not leave children unattended at any time. Any guest injuries sustained inside the house are not covered by our vacation rental insurance.

11. House rules related to the hot tub/swimming pool

Our guests love using the swimming pool at our vacation rental! It’s a great way to spend summer days while staying at our home. There are a few things we ask you to bear in mind regarding the hot tub/swimming pool.

The swimming pool is open from 9 am to 9 pm daily. Please respect these timings for our neighbors’ sake.

Please avoid using glass tableware or glass bottles near the pool. You should use the plastic cups available for any poolside drinks.

Guests must shower before entering the pool to rinse off any sunscreen.

12. House rules related to balcony and deck areas

Our balcony and deck area are available for you to kick back and relax with your family or friends. To keep this space in the best condition for future visitors to our vacation rental, please follow the guidelines listed below.

Please do not hang laundry off the balcony railings, as the local authorities do not permit it.

If you plan to eat lunch or dinner outside on the deck, please do not use glasses and instead use the plastic cups provided.

In case of any bad weather (rain, storms, etc.), please ensure you close the deck umbrellas and store them securely to avoid breakage.

13. House rules related to smoking

Our vacation rental is a smoke-free zone inside. This is important to us to keep our property in the best condition possible. Guests can only smoke in outdoor areas, such as the balcony or deck, if they respect the rules we have in place.

Smoking is not allowed anywhere inside the property.

Guests can only smoke outdoors in the designated areas.

Please do not throw cigarette butts onto the property lawn. You should instead dispose of them in the ashtray provided. Failure to do so will result in a deduction from the security deposit.

Discovering guests have been smoking inside the property will also result in the loss of the security deposit.

14. House rules related to pets

Pets are not allowed on most of our properties. If our property is pet-friendly, celebrate it! But if there are any restrictions, such as how many pets are allowed at one time or if pets over a certain size are prohibited – you as a guests will need to know.

Pets are welcome at our home! If you’re staying here with your furry friend, there are some things we’d like you to help us out with to ensure a smooth stay for everybody.

We know you love your pet, but we ask that you please don’t let them up onto the furniture, especially sofas and beds.

The (1) pet must weigh less than 10 kg and be fully trained.

Guests are responsible for cleaning up after their pets. Please ensure you clean the spending area daily and hose it down with water if necessary.

Pets cannot be left alone in the room (unless they are in a dog carrier)

Pets must not be outside of the property fence without a leash.

It is forbidden for pets to be in the outside area of the property at night (e.g., 11 pm to 8 am).

An additional fee could be charged if the property requires excessive cleaning.

While we know there are some cute pets nearby our property, their owners would appreciation it if you didn’t give them any food!

15. House rules related to barbecue and other garden appliances

Spending the summer at a vacation rental is about the great outdoors: relaxing, cooking, and eating outside whenever possible. If our property boasts a barbecue for those evening cookouts, please be sure to follow the instructions and rules on how to use (and clean!) it properly. We provide all the necessary equipment to cook up a storm, but please follow the instructions below.

Please use the designated barbecue utensils and not the regular kitchen tongs.

Be sure to clean the barbecue after use, it’s much more difficult to clean the next day!

There is a bag of coal in the outdoor garden shed. If you run out during your stay, it’s your responsibility to buy a refill.

Please only use the barbecue until 10 pm to keep noise and smells to a minimum for our neighbors.

16. House rules related to damages and breakages

While we know our guests won’t intentionally break anything at our vacation rental, we understand accidents can happen sometimes. Here is what you need to know about accidental damages or breakages during your stay.

Always report any accidental damages or breakages in a timely manner, especially before check-out.

Please do not move any furniture from one room to another without our permission first.

Please don’t take any bath towels with you to the beach. There are beach towels for that!

If any damage to the property or its appliances is not covered by our insurance, the guest will pay for the repair costs from the security deposit.

All furnishings attached and unattached within the inside confines of the vacation rental property, its balconies, and on its outside property are the exclusive sole possession of the property owner/Sunthrills by Perfect Place Travels.

No items shall be taken or removed without our expressed consent and permission.

Compliance and final agreement

We’ve set out these house rules so that every guest visiting our property has a safe, secure and, most importantly, fun stay at our place. Compliance with these rules is essential for every member of the traveling party. We hope you have a great time and find everything you need at our home.

Breach of any of these house rules is a breach of the terms and conditions of occupancy, as per the rental agreement you have signed.

We reserve the right to evict any guests or visitors from the property who refuse to follow these house rules.

In any case, please use common sense while staying in our house. If you’re unsure about any house rules and require further clarification, please contact us.

Release of Liability and Indemnification

Personal belonging of any value should never be left unattended. Sunthrills by Perfect Place Travels declines all responsibility for the loss or theft of money jewelry, documents, or other values of any kind. Every time our guest leaves the property, guest must close the windows, lock all doors, and keep their personal belongings safe and secure.

Sunthrills by Perfect Place Travels nor the any of their representatives’ nor property owners will be responsible for any injury, loss, illness, or damage to any guest or guest property.

Neither Sunthrills by Perfect Place Travels nor the property or any of its representatives will be responsible for any alterations or inconvenience that the client may suffer while occupying the property caused by neighbors or by unforeseen or circumstances, which include, but are not limited to, the interruption of internet services, water, gas, are electricity.

Some construction which may result in noise, and dust. Sunthrills Mexico by Perfect Place Travels will do everything possible to avoid noise nuisances but are not responsible for these inconveniences.